Privacy Policy

Our Privacy Commitment

At naviraeriparia, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our financial planning subscription services.

Information We Collect

We collect information necessary to provide our financial planning services effectively:

• Contact information including name, email address, phone number, and mailing address
• Financial information relevant to your planning needs such as income ranges and financial goals
• Communication records from consultations, emails, and support interactions
• Website usage data including pages visited, time spent, and interaction patterns

How We Use Your Information

Your information helps us deliver personalised financial planning services:

• Providing monthly financial consultations and analytical reviews as part of your subscription
• Communicating about your account, appointments, and service updates
• Improving our services based on client feedback and usage patterns
• Complying with legal and regulatory requirements for financial services

Legal Basis for Processing

We process your personal information based on several legal foundations:

We process your data primarily based on contractual necessity to provide our subscription services and legitimate business interests in improving our offerings.: Contractual necessity and legitimate business interests

Information Sharing

We maintain strict control over your personal information and only share it in limited circumstances:

• With your explicit consent for specific purposes such as referrals to other professionals
• As required by law or regulatory authorities in the financial services sector
• With trusted service providers who assist in delivering our services under strict confidentiality agreements

Data Security

We implement robust security measures including encryption, secure servers, access controls, and regular security audits to protect your personal and financial information from unauthorised access, disclosure, or misuse.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Typically, we keep client records for 7 years after service termination, as required by Australian financial services regulations.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information:

• Right to access and obtain copies of your personal information we hold
• Right to correct inaccurate or incomplete personal information
• Right to request deletion of your personal information in certain circumstances
• Right to restrict or object to certain types of data processing
• Right to receive your personal information in a portable format

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and understand how our services are used.

For detailed information about our cookie practices, please review our separate Cookie Policy. Cookie Policy

Children's Privacy

Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age. If we discover we have collected information from a minor, we will delete it promptly.

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of significant changes via email or website notice.

Privacy Questions and Contacts

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact our privacy team using the details provided below.